B2B Print Hub Terms & Conditions for Printed Orders

B2B Print Hub – Terms & Conditions

Last Updated: November 2025

Welcome to B2B Print Hub! We’re committed to providing high-quality printing and branding services for businesses of all sizes. Please review the following Terms & Conditions carefully. By submitting an order through our website or in person, you agree to these terms.

1. Payment Policy

  • All payments must be completed through our Zelle Payment Form at checkout.

  • Payment is required within 2 hours of submitting your order.

  • Orders not paid within 2 hours will be automatically canceled and removed from our production queue.

  • Production and turnaround times begin only after full payment and final artwork approval are received.

⚠️ Important: Orders are not confirmed until payment is received.

2. Artwork Approval

  • A digital proof will be provided for your approval before production begins.

  • Once you approve the artwork, no changes, cancellations, or refunds can be made.

  • Please check all details carefully (text, layout, spelling, color, size).

  • B2B Print Hub is not responsible for errors or omissions approved by the customer.

3. Refunds & Cancellations

  • Orders cannot be canceled or refunded after artwork approval and production start.

  • Refunds will not be issued for:

    • Carrier delays (UPS, FedEx, USPS, etc.)

    • Weather disruptions

    • Technical or mechanical errors

    • Supply chain or material shortages

    • Peak-season or high-demand production delays

In rare cases of a verified production error caused by B2B Print Hub, a reprint or store credit may be issued at our discretion.

4. Color Accuracy

  • Please note that colors on screen may differ from printed output due to monitor settings, lighting, and print processes.

  • Slight color variations are normal and are not considered defects or grounds for refund.

5. Turnaround Time

  • Production begins only after both payment and artwork approval.

  • Turnaround times are estimates, not guarantees.

  • Rush services are available upon request and subject to availability.

  • If you have a strict deadline, please confirm feasibility with our team before placing your order.

6. Shipping & Delivery

  • Once your order leaves our facility, it becomes the responsibility of the shipping carrier.

  • B2B Print Hub is not liable for lost, delayed, or damaged packages once in transit.

  • Claims for lost or damaged shipments should be filed directly with the carrier.

  • We will assist with documentation as needed.

7. Customer Responsibility

  • You are responsible for providing accurate order details, including contact information, delivery address, and artwork files.

  • B2B Print Hub is not responsible for delays or errors resulting from incorrect or incomplete information provided by the customer.

8. Quality Assurance

  • We maintain strict quality standards for all printed materials.

  • Minor variations in trimming, folding, and color are considered acceptable within industry standards.

  • If you believe your product has a significant defect, please contact us within 24 hours of delivery with photos and a description for review.

9. Reprints & Adjustments

  • If a production error is confirmed, B2B Print Hub may offer a reprint or credit.

  • Refunds are not issued for minor print variations or customer-approved errors.

10. Acceptance of Terms

By placing an order with B2B Print Hub, you acknowledge that you have read and agree to these Terms & Conditions in full.